Senior Teller & Branch Supervisor

Bristol County Savings Bank; Taunton (MA); Sur place; USD 28 000 - 34 000; Plein temps

Résumé du poste

Bristol County Savings Bank is seeking a Head Teller for our Main Office in Taunton, MA. In this full-time role, you will supervise the teller team, support daily branch operations, and ensure excellent customer service across transactions and cross-selling opportunities.

You will handle cash vault duties, assist with account openings and loan processing within authority, and support the Branch Manager as needed.

Qualifications

• High school diploma plus specialized course work and training.
• At least three years’ experience in a teller position with demonstrated supervisory ability.
• Working knowledge of the Bank’s products and services.
• Strong organizational, communication, customer service, and interpersonal skills.
• Able to use various office equipment including computer terminal.
• Able to work extended or weekend hours.

Responsabilités

• Directly supervises tellers and schedules daily teller staff activities and provides feedback to ensure staffing goals are met.
• Troubleshoots teller line problems and coaching staff on errors to improve accuracy and service.
• Performs teller-related operational tasks and maintains logs and records for regulatory compliance.

Connaissances

Supervisory skills

Customer service

Communication skills

Interpersonal skills

Formation

High school diploma

Banking training

Description du poste

Bristol County Savings Bank is seeking a Head Teller for our Main Office in Taunton, MA. In this full-time role, you will supervise the teller team, support daily branch operations, and ensure excellent customer service across transactions and cross-selling opportunities.

You will handle cash vault duties, assist with account openings and loan processing within authority, and support the Branch Manager as needed.