Lead Teller & Branch Operations Supervisor

Bristol County Savings Bank; Pawtucket (RI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Critical Illness Insurance

Disability insurance including LIFE, L

Employee Assistance Program

Flexible Spending Account

Dependent Care Account

Health Savings Account

Job summary

Bristol County Savings Bank in the Pawtucket area is seeking a Head Teller to lead the teller team, manage daily branch operations, and ensure excellent customer service. The role involves supervising staff, handling cash processes, and assisting customers with transactions and product information.

A strong background in retail banking and supervisory skills is essential. The position offers full-time employment at the Pawtucket/Dartmouth location with a comprehensive benefits package and

Qualifications

• Minimum high school diploma with related coursework.
• At least 3 years in a teller role with supervisory responsibilities.
• Knowledge of bank products and services; strong customer focus.

Responsibilities

• Directly supervise tellers and schedule daily activities.
• Troubleshoot teller line issues and provide coaching.
• Perform teller operations and ensure regulatory compliance.
• Verify cash vault totals and handle daily ATM settlement.
• Provide service and cross-sell products to customers.

Skills

Supervisory experience

Customer service

Communication skills

Interpersonal skills

Cash handling

Education

High school diploma

Job description

Bristol County Savings Bank in the Pawtucket area is seeking a Head Teller to lead the teller team, manage daily branch operations, and ensure excellent customer service. The role involves supervising staff, handling cash processes, and assisting customers with transactions and product information.

A strong background in retail banking and supervisory skills is essential. The position offers full-time employment at the Pawtucket/Dartmouth location with a comprehensive benefits package and