Senior Technology Operations Consultant – Payments

Truist

Atlanta (GA)

Presencial

USD 110.000 - 160.000

Jornada completa

hace 15 horas
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Ventajas ofrecidas por este puesto de trabajo

Medical Insurance
Dental Insurance
Vision Insurance
401k plan
Paid vacation & holidays

Descripción de la vacante

Truist is seeking an experienced Technology Operations professional to support Zelle and Real-Time Payments (RTP) platforms. You will monitor processing, troubleshoot production issues, lead incident triage, and drive automation and resilience initiatives.

Collaboration across technology, operations, product, and vendors is essential to ensure availability, security, and regulatory compliance. You will develop runbooks, participate in on-call rotations, and contribute to roadmaps and operational

Formación

  • Bachelor's degree in IT, CS, or related field.
  • Minimum 5 years of technology operations experience.
  • Strong understanding of IT infrastructure, cloud, security, compliance, and risk management.
  • Proven governance, planning, and operational excellence.

Responsabilidades

  • Develop end-to-end knowledge of Zelle and RTP processing and support processes.
  • Coordinate incident resolution, perform root-cause analysis, and implement long-term fixes.
  • Collaborate with technology, operations, product, and vendor teams on changes and resilience programs.
  • Contribute to runbooks, automation initiatives, and continuous improvement efforts.

Conocimientos

Technology operations
Incident triage
Automation
Root cause analysis
Vendor collaboration

Educación

Bachelor's degree in IT/CS

Herramientas

Zelle RTP platform
Cloud platforms (AWS/Azure/GCP)
Runbooks & incident management tools

Descripción del empleo

Truist is seeking an experienced Technology Operations professional to support Zelle and Real-Time Payments (RTP) platforms. You will monitor processing, troubleshoot production issues, lead incident triage, and drive automation and resilience initiatives.

Collaboration across technology, operations, product, and vendors is essential to ensure availability, security, and regulatory compliance. You will develop runbooks, participate in on-call rotations, and contribute to roadmaps and operational

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