Senior Technical Writer — MadCap Flare Specialist

Wolters Kluwer; Riverwoods (IL); Hybrid; USD 61,000 - 106,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer in the United States is seeking a Senior Technical Writer to own and advance our software documentation. You will translate complex product functionality into clear user manuals, guides, and specifications, collaborating with Product Managers and Subject Matter Experts.

This role concentrates on software documentation with a strong emphasis on MadCap Flare, MadCap Central, and related tools. The ideal candidate writes precisely, works independently, and helps publish and maintain

Qualifications

• Experience as technical writer for software or technology products.
• Hands-on MadCap Flare experience.
• Ability to translate complex software into end-user documentation.
• Ability to work with Product Managers and Subject Matter Experts.

Responsibilities

• Lead interviews with subject matter experts to gather information.
• Create, update, review, and maintain software documentation.
• Collaborate with Product Managers and SMEs to understand features.
• Translate complex functionality into clear, user-friendly docs.
• Own documentation projects from conception through publication.
• Ensure consistency using established standards and style guidelines.

Skills

Technical writing

Software documentation

Interviews with SMEs

Editing

Tools

MadCap Flare

MadCap Central

SharePoint

Microsoft Teams

Microsoft Copilot

Snagit

Job description

Wolters Kluwer in the United States is seeking a Senior Technical Writer to own and advance our software documentation. You will translate complex product functionality into clear user manuals, guides, and specifications, collaborating with Product Managers and Subject Matter Experts.

This role concentrates on software documentation with a strong emphasis on MadCap Flare, MadCap Central, and related tools. The ideal candidate writes precisely, works independently, and helps publish and maintain