Senior Technical Writer — Docs-as-Code for IAM
DaParrot Ltd
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Benefits offered by this job
Job summary
Ping Identity is seeking a Senior Technical Writer to create and maintain product documentation for cloud and on-premise IAM software. The role operates in a Docs-as-Code environment and collaborates with engineers, product teams, and SMEs to translate complex concepts for diverse audiences, including admins, developers, and DevOps.
You will work with AsciiDoc, GitHub, Jira, and Confluence, contributing to documentation publishing and AI-assisted practices while editing contributor content and
Qualifications
- Experience translating complex concepts for diverse audiences.
Responsibilities
- Collaborate with engineers, subject-matter experts, and product teams to define, design, create, and maintain core documentation for Ping Identity’s products and services.
- Investigate, research, and learn our products and the standards they depend on.
- Translate complex technical concepts into clear, concise content with real-life examples and use cases.
- Advocate for documentation throughout the software development lifecycle during product planning and feature scoping meetings.
- Work with AsciiDoc in a Docs-as-Code authoring and publishing environment using GitHub.
- Follow the SDLC process to anticipate documentation needs.
- Provide constructive structural and technical edits for writer or developer-contributed content.
Skills
Tools
Job description
Ping Identity is seeking a Senior Technical Writer to create and maintain product documentation for cloud and on-premise IAM software. The role operates in a Docs-as-Code environment and collaborates with engineers, product teams, and SMEs to translate complex concepts for diverse audiences, including admins, developers, and DevOps.
You will work with AsciiDoc, GitHub, Jira, and Confluence, contributing to documentation publishing and AI-assisted practices while editing contributor content and
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