Tech Writer

Compunnel, Inc.; Tampa (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Compunnel, Inc. is seeking a highly skilled Technical Writer in Tampa, Florida to support internal application development and infrastructure teams. This role focuses on translating complex technical processes into clear, actionable documentation for DevSecOps and cloud transformation initiatives. Candidates should have proven experience in technical writing, knowledge of Linux and Windows environments, and familiarity with platforms like Jira and Confluence. Excellent communication skills are essential, with a preference for those with experience in DevOps environments.

Qualifications

• Proven experience as a Technical Writer in technical environments.
• Experience creating documentation for cloud and IaaS.
• Ability to translate technical concepts into user-friendly documentation.
• Knowledge of Linux and Windows environments.

Responsibilities

• Collaborate with teams to gather technical information.
• Create and maintain technical documentation like runbooks.
• Document workflows and operational procedures.
• Ensure documentation is organized and aligned with best practices.

Skills

Technical writing

Collaboration

Information gathering

Documentation organization

Technical playbooks creation

Cloud transformation knowledge

DevSecOps understanding

Tools

Jira

Confluence

Markdown

Docker

Kubernetes

Job description

We are seeking a highly skilled and proactive Technical Writer to support internal application development and infrastructure teams. This role will focus on translating complex technical processes into clear, structured, and actionable documentation to support DevSecOps, Infrastructure as a Service (IaaS), and cloud transformation initiatives.

Key Responsibilities

• Collaborate with application development, DevSecOps, and infrastructure teams to gather technical information and understand workflows, tools, and operational processes.
• Create and maintain technical documentation including runbooks, journey maps, user personas, playbooks, and story-tracking artifacts.
• Document infrastructure workflows and operational procedures, including instance lifecycle management and cloud transformation processes.
• Develop repeatable playbooks and standardized documentation to support infrastructure productization and application development teams.
• Define and document end-to-end workflows, technical capabilities, and operational procedures related to infrastructure modernization and cloud migration initiatives.
• Ensure documentation is organized, accessible, and aligned with organizational standards and best practices.
• Support knowledge management initiatives by maintaining accurate and up-to-date technical content repositories.
• Collaborate with stakeholders to continuously improve documentation quality and usability.

Required Qualifications

• Proven experience as a Technical Writer within technical, infrastructure, or cloud‑focused environments.
• Experience creating technical playbooks and documentation supporting cloud, IaaS, or DevSecOps initiatives.
• Strong interviewing, collaboration, and information‑gathering skills.
• Ability to translate complex technical concepts into clear, concise, and user‑friendly documentation.
• Knowledge of Linux and Windows operating environments.
• Understanding of enterprise storage systems and infrastructure concepts.
• Familiarity with containerization technologies such as Docker and Kubernetes.
• Experience documenting cloud transformation, infrastructure migration, or lift‑and‑shift strategies.
• Familiarity with Agile methodologies and story‑tracking tools such as Jira.
• Experience using documentation platforms such as Confluence, Markdown, or similar tools.
• Excellent written, verbal, and organizational communication skills.

Preferred Qualifications

• Experience working in DevOps or cloud‑native environments.
• Understanding of Identity and Access Management (IAM) concepts.
• Experience supporting infrastructure automation or cloud operations initiatives.
• Familiarity with AWS cloud environments and infrastructure productization practices.