Senior Technical Writer — AI Platform Developer Docs

C3 AI; Redwood City (CA); On-site; USD 155,000 - 180,000; Full time

Benefits offered by this job

Excellent benefits

Equity plan

Job summary

C3 AI is seeking a Senior Technical Writer in California to shape the voice of our developer experience. You will author guides, tutorials, and reference content to help engineers, data scientists, and integrators build AI applications on our platform.

You will own major areas of developer content, work with engineers and product managers, and set standards for accuracy and clarity while balancing big-picture structure with detailed investigation. This is a fast-paced, highly collaborative role.

Qualifications

• Bachelor's degree; advanced degree preferred.
• 6+ years of technical writing experience, including developer documentation.
• Comfortable with HTML, CSS, and JavaScript.
• Familiar with Python; Jupyter Notebooks preferred.
• Familiar with AI, ML, and NL model concepts.
• Ability to read code and write code examples.
• Familiar with Docs as Code model (Markdown, GitHub, Jenkins).
• Comfortable in an Agile development environment.
• Strong communication across teams.

Responsibilities

• Write topics, create technical developer guides, and enhance content for engineers, data scientists, and data integrator audiences.
• Conduct gap analysis for assigned areas and collaborate with writers, developers, and product managers to improve content.
• Investigate complex technical topics, tracking down elusive details and transforming them into clear information for customers.
• Manage complex documentation projects with high standards for clarity, accuracy, and timeliness.
• Communicate with management and stakeholders about project status, conflicts, and resolution plans.
• Collaborate with team members to refine standards, procedures, and tools for consistent high-quality output.

Skills

Technical writing

Frontend basics HTML CSS JS

Python/Jupyter

AI/ML/NL concepts

Code examples

Docs as Code

Markdown GitHub Jenkins

Agile

Communication

Independent work

Education

Bachelor's degree

Tools

GitHub

Markdown

Jenkins

Jupyter Notebooks

Job description

C3 AI is seeking a Senior Technical Writer in California to shape the voice of our developer experience. You will author guides, tutorials, and reference content to help engineers, data scientists, and integrators build AI applications on our platform.

You will own major areas of developer content, work with engineers and product managers, and set standards for accuracy and clarity while balancing big-picture structure with detailed investigation. This is a fast-paced, highly collaborative role.