Senior Developer Experience Writer (AI Platform)

C3.ai, Inc.; Redwood City (CA); On-site; USD 155,000 - 180,000; Full time

Benefits offered by this job

Equity plan

Excellent benefits

Job summary

C3 AI is seeking a Senior Technical Writer to shape the voice of our developer experience, crafting guides, tutorials, and reference content to empower engineers, data scientists, and integrators on our platform. Your work will convert complex technical concepts into practical resources that help customers succeed with C3 AI.

As a senior member of the documentation team, you will own major areas of developer content, set standards for accuracy, and balance big-picture structure with detailed

Qualifications

• 6+ years of technical writing experience, including developer documentation.

Responsibilities

• Write topics, create technical developer guides, and enhance content for engineers, application developers, data scientists, and data integrator audiences.
• Conduct gap analysis for assigned areas, and collaborate with other writers, developers, and product managers to improve content.
• Investigate complex technical topics, tracking down elusive details and transforming them into clear, useful information for customers.
• Manage complex documentation projects with a focus on maintaining high standards for clarity, consistency, accuracy, and timeliness.
• Communicate with management and project stakeholders, keeping them informed of project status, including conflicts and resolution plans.
• Collaborate closely with team members, refining standards, procedures, tools, etc. to help the entire organization successfully deliver content at a consistently high standard.

Skills

Technical writing

Developer documentation

Front-end basics

Communication

Independent work

Education

Bachelor's degree

Advanced degree preferred

Tools

HTML

CSS

JavaScript

Python

Jupyter Notebooks

Markdown

GitHub

Jenkins

Docs as Code

Job description

C3 AI is seeking a Senior Technical Writer to shape the voice of our developer experience, crafting guides, tutorials, and reference content to empower engineers, data scientists, and integrators on our platform. Your work will convert complex technical concepts into practical resources that help customers succeed with C3 AI.

As a senior member of the documentation team, you will own major areas of developer content, set standards for accuracy, and balance big-picture structure with detailed