AI Infrastructure Technical Writer: Case Studies & Explainers

Content Creators; San Francisco (CA); Hybrid; USD 100,000 - 165,000; Full time

Benefits offered by this job

Visa sponsorship

Job summary

Content Creators in San Francisco is seeking a skilled writer to bridge product, marketing, and engineering by turning customer work, product advances, and research into clear, technically grounded content for AI engineers and researchers.

You will interview customers and partners, craft case studies and explainers, and collaborate with cross-functional teams to publish a consistent voice across demos, blogs, and launch materials.

Qualifications

• Experience writing technical content for engineering or AI audiences.
• Ability to learn new platforms quickly and translate technical conversations into accessible narratives.
• Strong interviewing and storytelling skills.
• Comfort working across product, marketing, and customer-facing teams.

Responsibilities

• Write customer and partner case studies, technical articles, product explainers, launch materials, and social posts.
• Interview customers, partners, and internal experts to create evidence-based stories.
• Build familiarity with the platform and customer workflows to explain them accurately.
• Collaborate with founders and cross-functional teams to communicate product vision and insights.
• Manage topics and drafts through feedback and publication.

Skills

Technical content writing

AI/ML literacy

Interviewing

Cross-functional collaboration

Job description

Content Creators in San Francisco is seeking a skilled writer to bridge product, marketing, and engineering by turning customer work, product advances, and research into clear, technically grounded content for AI engineers and researchers.

You will interview customers and partners, craft case studies and explainers, and collaborate with cross-functional teams to publish a consistent voice across demos, blogs, and launch materials.