Senior Technical Writer: AI-Driven Docs & Multimedia

Veeva Systems, Inc.; San Francisco (CA); On-site; USD 85,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision

Flexible PTO

Retirement programs

1% charitable giving

Job summary

Veeva Systems, Inc. is seeking a Senior Technical Writer to own content areas within a fast-moving product ecosystem.

You will collaborate with Product and other writers to deliver high-quality documentation on a monthly release cadence, using AI tooling and automation. You will contribute to multimedia content strategy with video and eLearning content, improve documentation workflows, and build strong relationships with product, engineering, and stakeholders to ensure accurate product

Qualifications

• 8+ years of technical writing experience or equivalent in related roles
• Experience managing content across complex multi-product environments
• Experience with AI-driven content workflows and tooling
• Portfolio or samples demonstrating ability to structure and deliver content for a technical audience

Responsibilities

• Own documentation for multiple areas within CRM Product; deliver new content monthly and manage existing content
• Leverage AI tools and automation to improve documentation efficiency, quality, and speed
• Support multimedia content strategy, including video and eLearning resources
• Contribute to improvements in documentation workflows and websites/content structure
• Build strong relationships with product, engineering, and stakeholders to reflect product changes accurately
• Collaborate with other writers and participate in review cycles
• Apply and help evolve team standards and processes for writing, publishing, and distribution

Skills

Technical writing

Content management

AI workflows

Docs-as-code

Cross-team collaboration

Multimedia content

Tools

Git

XML

HTML

Markdown

Madcap Flare

Job description

Veeva Systems, Inc. is seeking a Senior Technical Writer to own content areas within a fast-moving product ecosystem.

You will collaborate with Product and other writers to deliver high-quality documentation on a monthly release cadence, using AI tooling and automation. You will contribute to multimedia content strategy with video and eLearning content, improve documentation workflows, and build strong relationships with product, engineering, and stakeholders to ensure accurate product