Senior Technical Trainer for Enterprise Servers

Supermicro; San Jose (CA); On-site; USD 125,000 - 130,000; Full time

Job summary

Supermicro seeks a Sr. Trainer specializing in our product line to design, develop, and deliver comprehensive servicing and maintenance training. You will cover servers, networking, GPU, and storage with deep product knowledge to ensure service excellence and program quality.

The role requires 8 years in technical training, strong communication in English, LMS familiarity, and in‑office presence. You will contribute to global certification efforts and partner with product teams.

Qualifications

• Bachelor’s degree or equivalent in training or a related field.
• 8 years in a technical training role with enterprise server and data center experience.
• Deep knowledge of x86 servers and complex technical problems.
• Proficient with Linux CLI and scripting languages.
• Experience with training and mentoring on scripting best practices.
• Strong server infrastructure knowledge including clustering and RAID.
• Familiarity with VMware, Windows, and storage components.
• Hands-on with GPUs drivers installation (AMD/NVIDIA).
• Ability to source and manage software via vendor/community repositories.
• Comfortable with various server hardware and diagnostic tools.
• Knowledge of liquid cooling is a plus.
• Experience delivering e‑learning, webinars, and virtual training.
• Excellent English communication; bilingual a plus.
• Familiar with LMS and adult learning principles.
• Certifications (CCNA, MCSE, Linux Admin, VMware) desirable.
• Strong presentation and facilitation skills.
• Ability to work independently and within fast-paced teams.
• Excellent attention to detail and organization.

Responsibilities

• Design and develop engaging training materials on servicing Supermicro products.
• Deliver training sessions, workshops, and seminars to internal teams, partners, and customers.
• Help build Global Service Education and Certification Program.
• Collaborate with Service, Product, and other teams to refresh content.
• Maintain up‑to‑date knowledge via the education portal and resources.
• Engage stakeholders to support education and certification programs.

Skills

Server platforms (x86)

Linux OS

VMware

Windows OS

Scripting (Bash/Perl/Python)

Networking concepts

Storage concepts

GPUs drivers setup

LMS knowledge

Public speaking & facilitation

Education

Bachelor’s Degree in Training and Development, Engineering, or related field

Tools

Linux

VMware

Windows

Job description

Supermicro seeks a Sr. Trainer specializing in our product line to design, develop, and deliver comprehensive servicing and maintenance training. You will cover servers, networking, GPU, and storage with deep product knowledge to ensure service excellence and program quality.

The role requires 8 years in technical training, strong communication in English, LMS familiarity, and in‑office presence. You will contribute to global certification efforts and partner with product teams.