Senior Technical Program Manager - Agile Delivery Lead

Blue Cross and Blue Shield of North Carolina; Kansas City (MO); Hybrid; USD 108,000 - 173,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Parental leave

Tuition reimbursement

401k match

Job summary

Blue Cross NC is seeking a Senior Technical Project/Program Manager to lead complex, technology-driven initiatives from planning through delivery and post-implementation transition. You will coordinate Agile delivery, manage schedules, budgets, risks, and cross-functional stakeholders, and communicate with executives.

Strong PM discipline and experience in Agile environments are required; the role offers hybrid work with a Durham HQ and remote options.

Qualifications

• Bachelor's degree or advanced degree required.
• 5+ years of experience in related field.
• In lieu of degree, 7+ years of experience in related field.

Responsibilities

• Lead the planning, execution, and delivery of technology initiatives by developing and managing integrated project plans, schedules, milestones, roadmaps, and release timelines.
• Coordinate cross-functional efforts across Agile teams, engineering, product, business stakeholders, vendors, and enterprise programs to ensure successful delivery outcomes.
• Maintain sufficient technical and product knowledge to anticipate delivery risks, support tradeoff discussions, and help resolve technical blockers and dependencies.
• Identify, assess, track, and manage project risks, issues, assumptions, dependencies, and decisions, ensuring timely escalation and resolution when needed.
• Ensure alignment with organizational governance standards, delivery methodologies, compliance requirements, and quality expectations.
• Manage project resources, capacity planning, team allocations, and delivery constraints while supporting accurate forecasting and execution planning.
• Track and oversee project budgets, financial forecasts, vendor commitments, and resource impacts, providing visibility into factors affecting scope, timeline, and business outcomes.
• Build and maintain effective relationships with business leaders, product teams, technology partners, architects, vendors, and other key stakeholders.
• Serve as the primary point of contact for project communications, status reporting, risk management, escalations, and stakeholder engagement.
• Translate complex technical delivery information into clear, actionable updates for business partners and executive leadership.
• Support Agile delivery practices through PI planning, sprint and release coordination, dependency management, and cross-team execution oversight.
• Coordinate release readiness activities, approvals, implementation planning, change management, and transition to production support.
• Monitor delivery performance, quality, scope, schedule adherence, and issue trends to promote predictable and high-quality outcomes.
• Contribute to program-level initiatives and continuous improvement efforts by enhancing delivery practices, governance processes, dependency management, reporting, and cross-functional collaboration.

Skills

Project management

Agile methodologies

Stakeholder engagement

Cross-functional leadership

Vendor management

Risk management

Education

Bachelor's degree or advanced degree

7+ years of related experience in lieu of degree

Job description

Blue Cross NC is seeking a Senior Technical Project/Program Manager to lead complex, technology-driven initiatives from planning through delivery and post-implementation transition. You will coordinate Agile delivery, manage schedules, budgets, risks, and cross-functional stakeholders, and communicate with executives.

Strong PM discipline and experience in Agile environments are required; the role offers hybrid work with a Durham HQ and remote options.