Senior Technical CSM: Security Platform Adoption

Armis; Arlington (TX); On-site; USD 130,000 - 165,000; Full time

Benefits offered by this job

Health insurance benefits

Bonuses

Stock options

Job summary

Armis is seeking a Technical Customer Success Manager in Arlington, Texas, to lead customer adoption and ensure value realization from the Armis platform. The role requires a strong technical background with over 5 years of experience in customer success or technical account management, and a Bachelor's degree in a related field. Candidates should possess excellent communication skills and be able to build relationships with technical stakeholders. The position offers a salary range of $139,000 - $188,000 annually, with additional benefits.

Qualifications

• 5+ years of experience in a Customer Success Manager, Technical Account Manager, or related customer-facing technical role.
• 5+ years experience in service delivery or technical account management.
• Strong communication and presentation skills across technical and executive audiences.

Responsibilities

• Lead adoption and implementation plans for platinum-level customers.
• Understand customer use cases and provide recommendations to improve security posture.
• Build and maintain trusted relationships with technical stakeholders.

Skills

Customer Success Management

Technical Account Management

Communication Skills

Presentation Skills

IT Security Knowledge

Education

Bachelor’s degree in Computer Science, Information Systems, or related field

Tools

Networking Protocols

CISSP Certification

Security+ Certification

CEH Certification

Job description

Armis is seeking a Technical Customer Success Manager in Arlington, Texas, to lead customer adoption and ensure value realization from the Armis platform. The role requires a strong technical background with over 5 years of experience in customer success or technical account management, and a Bachelor's degree in a related field. Candidates should possess excellent communication skills and be able to build relationships with technical stakeholders. The position offers a salary range of $139,000 - $188,000 annually, with additional benefits.