Senior Technical CS Leader for Cloud & Security

EY; Jacksonville (FL); Presencial; USD 125 000 - 248 000; Tempo integral

Resumo da oferta

EY in the United States seeks an Associate Director, Technical Customer Success Manager to serve as the senior technical advisor for strategic accounts, combining customer success, architecture, cloud, cybersecurity and risk expertise to improve health and measurable business value.

Working with global teams, you will own the technical success plan, coordinate action across the customer lifecycle and drive secure adoption, resilience and risk-aware decisions that protect revenue and enable

Qualificações

• Bachelor's degree in computer science or related field.
• 8–12 years in customer success, tech account mgmt, or architecture.
• Experience in cloud security, identity, risk, or data protection in enterprise settings.

Responsabilidades

• Own account technical health and protection with governance and risk oversight.
• Lead technical health reviews and executive reporting on impact.
• Coordinate mitigation of technology, security, privacy, and resilience risks.
• Drive secure adoption and measurable business value with success plans.

Conhecimentos

Cloud platforms

Enterprise architecture

Cybersecurity

Identity & access management

Data protection

Integrations

APIs

Tech operations

Formação académica

Bachelor's degree in CS or related field

Descrição da oferta de emprego

EY in the United States seeks an Associate Director, Technical Customer Success Manager to serve as the senior technical advisor for strategic accounts, combining customer success, architecture, cloud, cybersecurity and risk expertise to improve health and measurable business value.

Working with global teams, you will own the technical success plan, coordinate action across the customer lifecycle and drive secure adoption, resilience and risk-aware decisions that protect revenue and enable