Senior Technical Consultant: Software Implementations

HelpSystems LLC; Eden Prairie (MN); On-site; USD 150,000 - 160,000; Full time

Benefits offered by this job

Health, dental, and vision

401(k) / HSA / FSA enrollment

Flexible PTO

Tuition reimbursement

ID Theft Protection Program

Job summary

Fortra seeks a Sr. Technical Consultant to join our Professional Services team. You will plan, install, and implement software solutions for clients, delivering training to maximize value while managing complex projects and ensuring a superior customer experience.

Role requires strong technical acumen, excellent communication, and the ability to travel up to 50% to customer locations. Collaborative, client-focused approach is essential.

Qualifications

• Four-year degree preferred; equivalent experience considered.
• Strong analytical and problem-solving skills with attention to detail.
• Effective interpersonal and professional communication abilities, both written and verbal.

Responsibilities

• Deliver complex software implementation projects from contract acceptance to go-live.
• Guide customers through best practices to ensure successful adoption.
• Configure and document deployment architectures to meet requirements.
• Provide training and guidance to customers to maximize solution value.

Skills

Project management

Analytical skills

Communication skills

Time management

Education

Bachelor’s degree or equivalent

Job description

Fortra seeks a Sr. Technical Consultant to join our Professional Services team. You will plan, install, and implement software solutions for clients, delivering training to maximize value while managing complex projects and ensuring a superior customer experience.

Role requires strong technical acumen, excellent communication, and the ability to travel up to 50% to customer locations. Collaborative, client-focused approach is essential.