Senior Technical Account Manager, Public Sector | Remote

Truv, Inc.; United States; Hybrid; USD 160,000 - 250,000; Full time

Benefits offered by this job

Fully Remote

Health benefits

401(k)

Flexible time off

Equity package

Job summary

Truv, Inc. is seeking a Lead Technical Account Manager to serve as a trusted advisor to Public Sector clients, combining deep technical expertise with relationship management to drive product adoption and customer outcomes in a fast-growing environment.

You will own post-sales relationships with government accounts, lead onboarding and integration projects, deliver training, monitor metrics, and partner with Product/Engineering to advocate for customer needs.

Qualifications

• 5-7+ years of experience servicing state and federal agencies in B2B SaaS.
• Proven startup experience in early-stage companies (50-200 employees).
• Strong API, integration, data workflow, and enterprise software architecture knowledge.
• Experience with RFPs, data security, and procurement requirements.
• Enterprise account management or implementation experience required.
• Excellent communication and problem-solving skills.
• Bachelor's degree in Computer Science or Engineering; Masters preferred.
• Willingness to travel up to 30%.

Responsibilities

• Own the technical post-sales relationship with government accounts and coordinate implementations.
• Develop and execute technical account plans aligning solutions with customer objectives.
• Lead onboarding, design, implementation, and integration projects with customers' technical teams and internal engineering resources.
• Create and deliver training programs for customer teams.
• Identify and resolve technical challenges to maintain customer satisfaction; conduct health checks.

Job description

Truv, Inc. is seeking a Lead Technical Account Manager to serve as a trusted advisor to Public Sector clients, combining deep technical expertise with relationship management to drive product adoption and customer outcomes in a fast-growing environment.

You will own post-sales relationships with government accounts, lead onboarding and integration projects, deliver training, monitor metrics, and partner with Product/Engineering to advocate for customer needs.