Public Sector AI Strategic Account Leader

Virtualitics, Inc.; New York (NY); Híbrido; USD 140 000 - 190 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Highly competitive compensation

Meaningful equity participation

Fully paid medical, dental, and vision

Unlimited PTO

Flexible work arrangements; remote and

hybrid options for LA or DC-area teams

Resumo da oferta

Virtualitics, Inc. is seeking an experienced Strategic Account Manager for our Public Sector team in the U.S. to drive post-sales success and ensure 100% retention across strategic federal accounts.

You will partner with Sales, Delivery, and Product to realize value, manage renewals, and grow our government contracts, leveraging deep DoD contract experience and a trusted Advisor mindset.

Qualificações

• 8-10+ years in a customer-facing role such as Strategic Account Management or Federal Sales.
• Proven track record of near-100% retention and renewal with large enterprise or government accounts.
• Deep experience managing complex Federal/DoD contracts and renewal processes.
• Exceptional interpersonal and communication skills with government leaders and executives.
• Strategic mindset and ability to act as a trusted advisor to clients.
• Familiarity with enterprise software, AI/ML, data analytics, or business intelligence.
• Preferred: direct experience in AI, logistics, sustainment, and operational readiness within the DoD.
• Established reputation and network within the DoD and Intelligence Community.
• Experience using Customer Success & CRM platforms.
• Active security clearance.
• Bachelor's degree in Business Administration, Management, or related field.

Responsabilidades

• Owns customer retention and renewal management across strategic accounts; ensure 100% retention.
• Develop and execute strategic account plans with Sales and Delivery teams.
• Build and maintain executive relationships with stakeholders from end-users to contracting officers.
• Ensure value realization and adoption of the Virtualitics platform.
• Monitor account health with regular executive business reviews and risk mitigation.
• Advocate for customers internally and inform the product roadmap.
• Identify and qualify expansion opportunities and work with Sales to drive growth.

Conhecimentos

Strategic Account Management

Federal Sales

DoD contracts

Customer relationships

Communication skills

Enterprise software

CRM platforms

Security clearance

Formação académica

Bachelor's degree in Business Administration/Management

Ferramentas

CRM platforms

Descrição da oferta de emprego

Virtualitics, Inc. is seeking an experienced Strategic Account Manager for our Public Sector team in the U.S. to drive post-sales success and ensure 100% retention across strategic federal accounts.

You will partner with Sales, Delivery, and Product to realize value, manage renewals, and grow our government contracts, leveraging deep DoD contract experience and a trusted Advisor mindset.