Senior Technical Account Manager & Enterprise Growth Leader

Outtake; New York (NY); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Office in Brooklyn

Health insurance

Flexible PTO

Team retreats

Job summary

Outtake in Brooklyn, NY is seeking a senior TAM leader to drive growth across enterprise and mid-market accounts. You will lead the TAM team, participate in strategic calls, and guide the team on the right moves for high-value customers.

Most time with accounts, plus a small personal book to stay close to product and customers. You will coach teammates, close expansions, own renewals, and dive deep with deployments to ensure success.

Qualifications

• 5+ years in TAM or account management with large enterprise experience.
• 2+ years leading account teams with measurable impact.
• Proven ability to expand accounts and mentor others.
• Strong coaching and direct feedback skills.
• Hands-on technical: configuring, troubleshooting, and tuning agents.
• Experience prioritizing time when managing multiple accounts.

Responsibilities

• Coaching the team on their accounts and careers.
• Finding expansion opportunities and helping close them, owning NDR.
• Steadying accounts and securing renewals, owning GRR.
• Improving playbooks and systems as the book grows.
• Maintaining a small personal book to stay close to product and customers.

Skills

TAM leadership

Account management

Coaching

Strategic sales

Hands-on technical

AI tooling awareness

Time management

Tools

CRM tools

Agent configuration

Job description

Outtake in Brooklyn, NY is seeking a senior TAM leader to drive growth across enterprise and mid-market accounts. You will lead the TAM team, participate in strategic calls, and guide the team on the right moves for high-value customers.

Most time with accounts, plus a small personal book to stay close to product and customers. You will coach teammates, close expansions, own renewals, and dive deep with deployments to ensure success.