Senior Technical Account Manager - AI-Driven Construction

Trunk Tools; Northern (KY); Hybrid; USD 96,000 - 120,000; Full time

Benefits offered by this job

Medical plans

Stock options

Remote/hybrid options

Unlimited PTO

Job summary

Trunk Tools is seeking a Technical Account Manager to drive successful implementations for enterprise customers in a remote, US-time-zone setting. You will oversee projects, coordinate with sales, product, and operations, and push for scalable implementation processes to ensure on-time delivery.

The role requires strong communication, stakeholder management, and ability to influence at C-suite levels. Travel up to 50% may be involved as part of on-site onboarding and customer success efforts.

Qualifications

• 5+ years as a customer facing implementation manager, project manager, technical program manager, or management consultant.

Responsibilities

• Manage a portfolio of multiple projects at a time.
• Serve as the primary project escalation point of contact.
• Ensure alignment across all teams, internal and external.
• Build, maintain, and track project timelines in order to deliver on-time.
• Collaborate with Sales, Product, and Ops to ensure a smooth and successful customer experience from kick-off to go-live.
• Contribute to our scale efforts by establishing and improving our implementation management and delivery operations processes.

Skills

Customer-facing

Implementation management

Project management

Technical program management

Management consulting

C-Suite partnership

Communication skills

Team collaboration

Job description

Trunk Tools is seeking a Technical Account Manager to drive successful implementations for enterprise customers in a remote, US-time-zone setting. You will oversee projects, coordinate with sales, product, and operations, and push for scalable implementation processes to ensure on-time delivery.

The role requires strong communication, stakeholder management, and ability to influence at C-suite levels. Travel up to 50% may be involved as part of on-site onboarding and customer success efforts.