Technical Account Manager: AI & API Platform Growth

Gravitee; Denver (CO); Hybrid; USD 160,000 - 190,000; Full time

Benefits offered by this job

Salary range $160,000 - $190,000

Competitive medical coverage

Pension / 401k options

Stock options

25 days holiday plus national holidays

3 mental health days

Professional development budget

Hybrid work culture

Quarterly team events

Progressive company culture

Job summary

A leading technology firm in Denver is seeking an experienced Technical Account Manager to support customer onboarding, manage projects, and serve as a technical advisor. This role demands strong communication skills and a customer-focused approach to help enterprises maximize the value of the Gravitee platform. The role includes a competitive salary and benefits, encouraging professional growth and a hybrid working environment.

Qualifications

• 5+ years of experience working with customers of varying sizes.
• Experience in Professional Services within a fast-paced software or SaaS environment.
• Excellent communication skills to explain technical concepts.

Responsibilities

• Support customers during onboarding, including architecture design and product configuration.
• Manage and track top-tier customer projects and issue resolution.
• Establish business value to help customers achieve goals with the Gravitee platform.

Skills

Communication skills

Problem-solving

Customer relationship management

Tools

Docker

Kubernetes

Job description

A leading technology firm in Denver is seeking an experienced Technical Account Manager to support customer onboarding, manage projects, and serve as a technical advisor. This role demands strong communication skills and a customer-focused approach to help enterprises maximize the value of the Gravitee platform. The role includes a competitive salary and benefits, encouraging professional growth and a hybrid working environment.