Senior Tech Solutions Account Leader

ingrammicro; Buffalo (NY); On-site; USD 59,000 - 100,000; Full time

Job summary

Ingram Micro is seeking a Senior Account Representative in the United States (Buffalo area). You will cultivate and expand client relationships, manage a portfolio of accounts, and drive revenue through consultative selling of technology solutions.

The role emphasizes strategic account management, outbound prospecting, and collaboration with vendors and internal teams to deliver outstanding customer experiences. Base pay ranges widely with performance-based bonuses and benefits.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years in account management, technology sales, distribution, or a related B2B environment.
• Proven track record of meeting or exceeding sales quotas and revenue targets.
• Experience managing complex customer relationships and strategic accounts.
• Strong consultative selling, negotiation, and presentation skills.
• Excellent verbal and written communication abilities.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work independently while effectively collaborating across multiple teams.

Responsibilities

• Develop, manage, and grow a portfolio of existing customer accounts.
• Prospect and acquire new business through outbound sales activities, referrals, and strategic lead generation.
• Build strong relationships with customers, partners, and key decision-makers.
• Serve as a trusted advisor by identifying customer challenges and recommending technology solutions.
• Drive revenue growth through account penetration, cross-selling, upselling, and customer retention strategies.
• Manage the complete sales cycle from prospecting through order fulfillment and post-sale follow-up.
• Prepare quotes, proposals, pricing, and solution recommendations.
• Collaborate with vendor partners, internal sales teams, operations, and support departments to deliver exceptional customer experiences.
• Maintain accurate sales forecasts, pipeline activity, and customer records within CRM systems.
• Stay informed on industry trends, market conditions, emerging technologies, and competitive offerings.
• Support operational activities including order management, delivery coordination, and customer issue resolution.
• Consistently meet or exceed revenue, profitability, and customer satisfaction objectives.

Skills

Consultative selling

Negotiation

Presentation skills

Communication

Analytical thinking

Organization

Problem solving

Independent work

Cross-functional teamwork

Education

Bachelor's degree

Tools

CRM tools

Forecasting systems

Sales tools

Job description

Ingram Micro is seeking a Senior Account Representative in the United States (Buffalo area). You will cultivate and expand client relationships, manage a portfolio of accounts, and drive revenue through consultative selling of technology solutions.

The role emphasizes strategic account management, outbound prospecting, and collaboration with vendors and internal teams to deliver outstanding customer experiences. Base pay ranges widely with performance-based bonuses and benefits.