Hybrid SMB Inside Sales Pro: Grow Key Accounts

Ingram Micro Inc.; Buffalo (NY); Hybrid; USD 45,000 - 76,000; Full time

Job summary

Ingram Micro Inc. in Buffalo, NY is seeking an SMB Account Representative (Inside Sales) to own and grow a portfolio of reseller accounts, drive revenue, and deliver exceptional customer experiences.

You will build strong relationships, act as the primary contact and escalation point, and collaborate with internal teams to quote, follow up, and close opportunities. This hybrid role offers on-site days and a fast-paced sales environment, with growth opportunities.

Qualifications

• 2+ years of sales or customer service experience (any industry)
• High school diploma or equivalent required; Bachelor's degree preferred
• Basic proficiency in Microsoft Excel and Word

Responsibilities

• Own and grow a portfolio of approximately 125 reseller accounts.
• Build strong relationships and act as the primary point of contact and escalation.
• Drive day-to-day sales activity including quoting, follow-ups, and closing opportunities.
• Proactively engage customers to uncover new business needs and position solutions.
• Partner cross-functionally with internal teams and vendors to drive results.

Skills

Sales experience

Customer service

Relationship building

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Job description

Ingram Micro Inc. in Buffalo, NY is seeking an SMB Account Representative (Inside Sales) to own and grow a portfolio of reseller accounts, drive revenue, and deliver exceptional customer experiences.

You will build strong relationships, act as the primary contact and escalation point, and collaborate with internal teams to quote, follow up, and close opportunities. This hybrid role offers on-site days and a fast-paced sales environment, with growth opportunities.