Senior TAM — Remote Enterprise AI Strategy

Docker, Inc; Germany (OH); On-site; USD 118,918 - 169,882; Full time

Benefits offered by this job

Freedom & flexibility

Whaleness Days

Home office setup

Parental leave (16 weeks)

Technology stipend

PTO plan

Conferences stipend

Equity and company-wide ownership

Docker Swag

Medical benefits and holidays

Remote-first culture with offices in  

Job summary

Docker, Inc. is seeking a Senior Technical Account Manager to serve as a strategic partner for our most complex customers, accelerating outcomes and translating business goals into long‑term technical success plans.

You will lead enterprise portfolios, influence product roadmaps, guide AI-assisted workflows, and drive measurable ROI through adoption and health improvements in a remote-first, globally distributed team.

Qualifications

• 4+ years in a customer-facing technical role managing high-value enterprise accounts.
• Deep hands-on expertise in containerization, CI/CD, IaC, and cloud-native ecosystems.
• Ability to lead technical strategies across multiple complex accounts.
• Excellent executive communication with C-suite and VP-level stakeholders.
• Bonus: experience building or contributing to a TAM program.

Responsibilities

• Lead the strategic vision for multiple high-value enterprise accounts, driving adoption and expansion by aligning Docker's capabilities with their long-term business objectives.
• Act as the voice of the customer for the product and engineering teams, synthesising and prioritising feedback from multiple accounts to directly influence the Docker product roadmap.
• Conduct platform health assessments and maturity reviews, delivering best practices across Dockerfiles, images, CI/CD, registry strategy, and secure software supply chain governance.
• Guide customers on AI-assisted development workflows and operational governance, connecting Docker's AI capabilities to their broader platform strategy.
• Architect and execute complex adoption plans that address critical technical and business challenges.
• Lead and facilitate Strategic Business Reviews, presenting a comprehensive view of the customer's technical journey and demonstrating the strategic value and ROI of their partnership with Docker to senior leadership.

Skills

Customer-facing experience

Containerization

CI/CD

Infrastructure as Code

Executive presence

TAM program bonus

Job description

Docker, Inc. is seeking a Senior Technical Account Manager to serve as a strategic partner for our most complex customers, accelerating outcomes and translating business goals into long‑term technical success plans.

You will lead enterprise portfolios, influence product roadmaps, guide AI-assisted workflows, and drive measurable ROI through adoption and health improvements in a remote-first, globally distributed team.