Senior TAM: Enterprise Integrations & Platform Growth

Hoodl2; Northern, New York (KY, NY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Paxos is seeking a Technical Account Manager to drive post-sale implementations and integrations for enterprise fintech clients. You will partner with customer technical and operational teams to deliver Paxos products across Brokerage, Money Movement, Orchestration, and Tokenization, ensuring successful go-lives and ongoing reliability.

You will manage complex stakeholder relationships, lead API integrations, design tests, manage changes, and provide consultative guidance to help customers

Qualifications

• 5+ years of Implementation Consulting or Technical Account Management in enterprise SaaS/fintech/financial services.
• Experience delivering complex technical implementations spanning multiple quarters with Enterprise Customers.
• Strong technical acumen with ability to lead API integrations.
• Experience managing complex stakeholder relationships.
• Excellent project management and communication skills.

Responsibilities

• Partner with customer teams to implement Paxos products post sale, spanning Brokerage, Money Movement, Orchestration and Tokenization / Dashboard.
• Educate customers, manage projects, test design, best practice recommendations, answering technical questions, and testing support.
• Prioritize and deliver daily technical/operational requests across a broad book: intake, prioritization, routing to technical support when appropriate, SLAs, and crisp status to AMs and client counterparts.
• Own integration health and reliability: monitoring and alerts, error recovery, reconciliations, data quality checks, and environment hygiene from sandbox to production.
• Run change management: releases, API/schema/version updates, configurations and entitlements, keys/certs, IP allowlists, and maintenance windows—with tested runbooks and rollback plans.
• Execute integration work aligned to the account plan: enable new capabilities, modify integrations, validate, roll out, stabilize; provide implementation consulting (patterns, test plans, go‑live readiness).
• Codify and propagate shared learnings at scale: publish patterns, FAQs, runbooks, and build usage/SLA/error reporting so the team rarely solves the same problem twice.

Skills

Implementation Consulting

Technical Account Management

Enterprise SaaS

API integrations

Project management

Job description

Paxos is seeking a Technical Account Manager to drive post-sale implementations and integrations for enterprise fintech clients. You will partner with customer technical and operational teams to deliver Paxos products across Brokerage, Money Movement, Orchestration, and Tokenization, ensuring successful go-lives and ongoing reliability.

You will manage complex stakeholder relationships, lead API integrations, design tests, manage changes, and provide consultative guidance to help customers