Senior TAM: Cloud Security & Enterprise Adoption

Wizinc; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

Wizinc is seeking a Senior Technical Account Manager to guide strategic enterprise customers through onboarding, adoption, and long-term success on its AI-powered cloud security platform. The role blends deep cloud and security expertise with consultative account management across Product, Engineering, Sales, and Support.

You will act as a technical advisor to 10 strategic customers, drive adoption, and shape priorities with global teams while tracking outcomes and renewal risk.

Qualifications

• Bachelors degree or equivalent practical experience.
• 8–12 years in technical customer-facing cloud/cloud-security roles.
• Expert knowledge of cloud services across two providers (AWS, GCP, Azure, or OCI).
• Hands-on experience deploying containers (Docker/Kubernetes) and DevOps tooling.
• Working knowledge of Linux and Windows security concepts.
• Experience managing a book of 5+ complex enterprise accounts.

Responsibilities

• Serve as the main technical advisor for up to 10 strategic customers, guiding deployment and operations of the platform.
• Address technical questions and escalations across channels; stay current on features and cloud threats.
• Co-develop customer success plans with measurable security and compliance goals; manage adoption projects.
• Provide progress updates and contribute to business reviews and executive briefings.
• Capture feature requests and blockers; advocate with Product/Engineering to prioritize.
• Identify expansion opportunities and renewal risks; collaborate with Sales on renewals.

Skills

Cloud security expertise

Technical account management

Docker/Kubernetes

CI/CD & DevOps tooling

Infrastructure as code

Linux/Windows security concepts

CRM/log analysis tools

Education

Bachelor’s degree in Computer Science or related field

Tools

Docker

Kubernetes

CI/CD tooling

Version control (Git)

Infrastructure as code (IaC)

Job description

Wizinc is seeking a Senior Technical Account Manager to guide strategic enterprise customers through onboarding, adoption, and long-term success on its AI-powered cloud security platform. The role blends deep cloud and security expertise with consultative account management across Product, Engineering, Sales, and Support.

You will act as a technical advisor to 10 strategic customers, drive adoption, and shape priorities with global teams while tracking outcomes and renewal risk.