Cloud Security TAM - Enterprise Adoption & Success (ANZ)

Wizinc; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Wizinc is seeking a Technical Account Manager for the Australia and New Zealand region to drive adoption and long-term success of a unified cloud security platform. You will serve as the trusted technical bridge between customers and internal teams, guiding accounts from onboarding to full operationalization.

You will advise on deployment, establish success plans with measurable KPIs, and foster executive relationships across practitioners to C-level stakeholders for ongoing adoption and

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a similar field, or equivalent practical experience.
• Hands-on experience with container technologies such as Docker and Kubernetes and their associated security considerations.
• Strong understanding of cloud services, architectures, and security best practices, supported by cloud provider certifications at the solutions architect or DevOps engineer level.

Responsibilities

• Advise customers on deployment, operational best practices, and help them establish an internal Center of Excellence for the platform.
• Act as the primary technical point of contact and escalation owner, coordinating with Support, Product Management, Engineering, and Sales as needed.
• Build trusted-advisor relationships across customer stakeholders, from practitioners to C-level, maintaining a regular cadence focused on adoption, retention, and satisfaction.
• Co-create Success Plans with customers that define critical goals and KPIs, then measure and report progress both internally and externally.
• Advocate for customer needs inside the organization and share timely feedback about new platform features and capabilities.
• Identify opportunities to expand platform usage across the customer's broader environment.

Skills

Customer-facing expertise

Cloud security fundamentals

Stakeholder management

Communication skills

Education

Bachelor's degree in Computer Science/Engineering

Tools

Docker

Kubernetes

Cloud provider certifications (Architect/DevOps)

Job description

Wizinc is seeking a Technical Account Manager for the Australia and New Zealand region to drive adoption and long-term success of a unified cloud security platform. You will serve as the trusted technical bridge between customers and internal teams, guiding accounts from onboarding to full operationalization.

You will advise on deployment, establish success plans with measurable KPIs, and foster executive relationships across practitioners to C-level stakeholders for ongoing adoption and