Security TAM — Cloud & AI Adoption (Southeast)

Gem; United States; On-site; USD 103,000 - 141,000; Full time

Job summary

Wiz is seeking a Technical Account Manager (TAM) in the United States to plan and execute strategies that drive customer adoption and value of the Wiz platform. You will provide strategic and technical guidance from onboarding through renewal and expansion.

You'll bridge Product, Sales, Engineering, and Support to deliver a cohesive customer experience, managing a book of 5–10 enterprise customers and advancing cloud-security outcomes with proactive guidance and measurable goals.

Qualifications

• 5–8+ years in technical customer-facing roles, ideally with a cloud/security product.
• Proven track record managing enterprise customers and driving outcomes.
• Strong cross-functional collaboration across Product, Sales, Engineering and Support.

Responsibilities

• Be a Wiz Product and Cloud Security Expert – act as a trusted technical advisor.
• Guide customers through deployment, configuration and operationalization using best practices.
• Serve as primary technical contact for your book of customers via email, meetings, Slack and tickets.
• Monitor cloud-security threats and continuously expand domain expertise.
• Drive Adoption, Business Value Realization and Customer Satisfaction for your book of customers.
• Help customers develop success plans with measurable goals aligned to security objectives.
• Lead customers to full adoption and value by addressing Cloud, Code and Runtime security risks.
• Capture feature requests and blockers and liaise with Product/Engineering on priorities.
• Manage a book of up to 15 customers, identifying expansion opportunities and renewals with Sales.

Skills

Cloud security

Technical account management

Customer success

Stakeholder management

Communication

Education

Bachelor's degree in CS/Engineering or equivalent

Tools

Cloud platforms (AWS/GCP/Azure)

CI/CD tools

Job description

Wiz is seeking a Technical Account Manager (TAM) in the United States to plan and execute strategies that drive customer adoption and value of the Wiz platform. You will provide strategic and technical guidance from onboarding through renewal and expansion.

You'll bridge Product, Sales, Engineering, and Support to deliver a cohesive customer experience, managing a book of 5–10 enterprise customers and advancing cloud-security outcomes with proactive guidance and measurable goals.