Senior Talent Acquisition Operations Leader

appliedis; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

AIS is seeking a Senior Talent Acquisition Operations Lead to backstop global TA efforts, coordinate recruiters across the U.S. and India, and optimize background checks, referrals, and staffing vendor relationships.

You will drive process improvements, ensure compliance, and deliver data-driven insights through ATS reporting while partnering with HR and hiring managers to ensure smooth onboarding.

Qualifications

• Bachelor's degree, or an additional 4 years of relevant experience in lieu of a degree.
• Minimum of 8 years of related experience in talent acquisition, recruiting operations, or HR operations.
• Minimum of 2 years' experience managing background screening programs and organization of 500+ employees.
• Proven vendor and third-party/staffing management experience, including managing suppliers to SLAs.
• Significant experience driving process improvement within a Talent Acquisition department.
• Strong working knowledge of an Applicant Tracking System (ATS) and HR data reporting.
• Experience leading TA's participation in compliance and audit activities.
• Excellent organizational, documentation, and cross-functional communication skills, with the ability to coordinate across time zones

Responsibilities

• Serve as the central operational point of contact for a distributed TA team, coordinating daily workflows, handoffs, and process adherence across U.S. and India-based recruiters and leadership.
• Own the end-to-end background investigation program: initiate and track adjudications, manage the vendor relationship and monitor status through completion, escalate exceptions, and ensure candidate records are accurate, compliant, and audit-ready.
• Own and administer the employee referral program: maintain program rules and eligibility, track submissions and payouts, coordinate with HR and Payroll, run periodic promotions, and report on program performance.
• Manage the third-party staffing process: onboard and coordinate staffing suppliers and RPO partners, distribute requisitions, track submittals and candidate status, enforce process and rate compliance, and serve as the operational liaison between suppliers and internal recruiters.
• Own vendor management across the TA tool and services stack: maintain contracts, renewals, and spend tracking, monitor performance and support sourcing of new tools or partners as needs evolve.
• Maintain data hygiene and integrity in the ATS; build and distribute recurring reporting and dashboards on pipeline, time-to-fill, program metrics, and vendor performance for TA leadership.
• Safeguard compliance across all TA operations, including OFCCP/EEO applicant recordkeeping, process compliance, data integrity and support internal and external audits.
• Document, standardize, and continuously improve TA processes; build SOPs, templates, and job aids that create consistency across regions and reduce single points of failure.
• Coordinate pre-boarding and onboarding handoffs with HR, HRBPs, and hiring managers to deliver a seamless candidate-to-employee transition.

Skills

ATS knowledge

HR data reporting

Vendor management

Process improvement

Cross-functional communication

Time zone coordination

Education

Bachelor's degree or 4 years of relevant experience

Job description

AIS is seeking a Senior Talent Acquisition Operations Lead to backstop global TA efforts, coordinate recruiters across the U.S. and India, and optimize background checks, referrals, and staffing vendor relationships.

You will drive process improvements, ensure compliance, and deliver data-driven insights through ATS reporting while partnering with HR and hiring managers to ensure smooth onboarding.