Senior Tailor & Alterations Specialist

JCPenney; Camarillo (CA); On-site; USD 31,000 - 44,000; Full time

Job summary

Brooks Brothers is seeking a Fitter/Tailor to join our Alterations department. You will deliver expert alterations and fabric knowledge, ensuring quality garments and timely service to customers on the sales floor.

Your role reports to the Store Manager and emphasizes attention to detail, teamwork, urgency, and adaptability to meet busy store needs while upholding our legendary service standards.

Qualifications

• Minimum 5 years' experience in tailoring.
• Knowledge of clothing and shirt construction and fabrics.
• Previous experience in a retail environment or in custom clothing sales.
• Scheduling flexibility to include days, nights, weekends, and holidays as required to meet the needs of the business.
• Ability to communicate with customers on the sales floor.
• Proficient in special order tools, fabrics and programs.

Responsibilities

• Sew, measure, hem, and fit garments to meet customer needs using approved methods.
• Achieve personal productivity and assist in meeting productivity goals.
• Utilize store systems to meet productivity goals.
• Provide highest level of quality and customer service within established timelines.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Maintain a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand, adhering to code of conduct and service expectations.
• Model values of respect, integrity, teamwork, and inclusivity.

Skills

Attention to detail

Team player

Urgency and productivity

Adaptability

Self-motivated

Job description

Brooks Brothers is seeking a Fitter/Tailor to join our Alterations department. You will deliver expert alterations and fabric knowledge, ensuring quality garments and timely service to customers on the sales floor.

Your role reports to the Store Manager and emphasizes attention to detail, teamwork, urgency, and adaptability to meet busy store needs while upholding our legendary service standards.