Experienced Alterations Specialist | Fitter & Tailor

JCPenney; Cherry Hill Township (NJ); On-site; USD 45,000 - 63,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Paid vacation/holidays

401(k) with company match

Employee discount

Job summary

Brooks Brothers is seeking a skilled Fitter/Tailor to deliver expert alterations and fabric expertise to our customers in a timely manner within the Alterations department. You will join a team that prioritizes exceptional service and brand standards, reporting to the Store Manager.

The role requires 5+ years tailoring experience, knowledge of fabric and garment construction, and flexibility to work days, nights, weekends, and holidays.

Qualifications

• Minimum 5 years' experience in tailoring.
• Knowledge of clothing and shirt construction and fabrics.
• Previous experience in a retail environment or in custom clothing sales.
• Scheduling flexibility to include days, nights, weekends, and holidays as required to meet the needs of the business.
• Ability to communicate with customers on the sales floor.
• Proficient in special order tools, fabrics and programs.

Responsibilities

• Sew, measure, hem, and fit garments to meet customer needs, using the Brooks Brothers approved methods and specifications.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Tailoring

Customer service

Retail experience

Scheduling flexibility

Communication with customers

Job description

Brooks Brothers is seeking a skilled Fitter/Tailor to deliver expert alterations and fabric expertise to our customers in a timely manner within the Alterations department. You will join a team that prioritizes exceptional service and brand standards, reporting to the Store Manager.

The role requires 5+ years tailoring experience, knowledge of fabric and garment construction, and flexibility to work days, nights, weekends, and holidays.