Senior Fitter & Tailor — Alterations Expert

JCPenney; Chevy Chase (MD); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Associate discount

Job summary

Brooks Brothers is seeking a Fitter/Tailor to contribute to customer relationships by delivering quality garments and expert alterations in our Alterations department. You will provide timely service, aligning with store productivity goals and the Brooks Brothers standards of quality and customer care.

Responsibilities include sewing and fitting garments, maintaining cleanliness, and utilizing company systems.

Qualifications

• Minimum 5 years' experience in tailoring.
• Knowledge of clothing and shirt construction and fabrics.
• Scheduling flexibility to include days, nights, weekends and holidays.
• Ability to communicate with customers on the sales floor.
• Proficient in special order tools, fabrics and programs.

Responsibilities

• Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
• Sew, measure, hem, and fit garments to meet customer needs, using the Brooks Brothers approved methods and specifications.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Tailoring

Customer communication

Retail knowledge

Scheduling flexibility

Fabric knowledge

Special order tools

Tools

Special order tools

Fabric programs

Job description

Brooks Brothers is seeking a Fitter/Tailor to contribute to customer relationships by delivering quality garments and expert alterations in our Alterations department. You will provide timely service, aligning with store productivity goals and the Brooks Brothers standards of quality and customer care.

Responsibilities include sewing and fitting garments, maintaining cleanliness, and utilizing company systems.