Senior Systems & Network Engineer — Onsite MSP Lead

infinIT.us; Cleveland (OH); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k plan

Mileage reimbursement for travel to 고객

Job summary

infinIT.us is seeking a Senior Systems & Network Engineer to serve as the highest-level escalation point within the Service Delivery team in Cleveland, OH and Warren, OH. This onsite role focuses on Windows Server environments and spans networking, virtualization, and cloud technologies.

You will mentor engineers, own complex technical challenges, lead infrastructure projects, and partner with vendors to implement solutions, maintain documentation, and uphold best practices in client

Qualifications

• 5+ years in Windows Server/network engineering, ideally in an MSP or SMB IT environment.
• Experience with Microsoft 365.
• Experience with Hyper-V and VMware virtualization.

Responsibilities

• Serve as the primary escalation point for complex systems and network issues.
• Perform advanced troubleshooting and root cause analysis across server, network, and virtualization environments.
• Take ownership of critical issues and ensure they are resolved completely.
• Design, implement, and support Windows Server environments across client networks.
• Manage virtualization platforms including Hyper-V and VMware.
• Support Microsoft 365 cloud services.
• Lead infrastructure projects including server deployments, migrations, network upgrades, and cloud integrations.
• Work with vendors and manufacturers to troubleshoot issues and implement solutions.
• Assist with deployment and support of 3CX, Switchvox, Netsapiens, and Microsoft Teams Phone.

Skills

Windows Server

Networking

Troubleshooting

Leadership

Mentorship

Vendor coordination

Tools

Microsoft 365

Hyper-V

VMware

SonicWall

Cisco Meraki

Ubiquiti

Azure

ConnectWise

Datto RMM

Job description

infinIT.us is seeking a Senior Systems & Network Engineer to serve as the highest-level escalation point within the Service Delivery team in Cleveland, OH and Warren, OH. This onsite role focuses on Windows Server environments and spans networking, virtualization, and cloud technologies.

You will mentor engineers, own complex technical challenges, lead infrastructure projects, and partner with vendors to implement solutions, maintain documentation, and uphold best practices in client