Onsite Senior Help Desk Engineer — Multisystem Diagnostics
Infinite Solutions, LLC
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Benefits offered by this job
Job summary
Infinite Solutions, LLC is seeking a Senior Engineer for our Help Desk, onsite with a client in Evansville, IN, to tackle complex, multi-system issues and drive root‑cause resolution.
You will mentor Tier 1 and Tier 2 technicians, strengthen client environments across the Microsoft and network stack, and apply deep knowledge of 365, AD/Entra, and endpoint management.
This full-time role offers competitive salary, bi‑annual reviews, and company‑paid certifications, with health benefits and PTO.
Qualifications
- Significant hands-on MSP or managed-services experience with complex, multi-system issues.
- Fluency across Microsoft 365, Windows, Entra ID/Active Directory, and endpoint management.
- Strong hands-on networking troubleshooting (routing and switching, firewalls, VLANs, VPN, Wi‑Fi).
- MD-102 or equivalent certification; with Network+ or CCNA; exposure to SD-WAN and Azure networking.
- AZ-104, AZ-140, SC-300 and AZ-305 recommended; ConnectWise experience a plus.
Responsibilities
- Support higher‑level, multi‑system tickets and root‑cause analysis.
- Mentor Tier 1 and Tier 2 technicians and strengthen client environments.
Skills
Education
Tools
Job description
Infinite Solutions, LLC is seeking a Senior Engineer for our Help Desk, onsite with a client in Evansville, IN, to tackle complex, multi-system issues and drive root‑cause resolution.
You will mentor Tier 1 and Tier 2 technicians, strengthen client environments across the Microsoft and network stack, and apply deep knowledge of 365, AD/Entra, and endpoint management.
This full-time role offers competitive salary, bi‑annual reviews, and company‑paid certifications, with health benefits and PTO.
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