Senior Systems Engineer - On-Site & Cloud Infra Lead

Continuserve; San Jose (CA); Sur place; USD 120 000 - 140 000; Plein temps

Résumé du poste

ContinuServe seeks a Senior Systems Engineer to oversee day-to-day client infrastructure both on-site and remotely. You will support a diverse set of environments, ensuring high availability and robust security across Windows networks, AD, Exchange, and cloud services in a fast-paced MSP setting.

You will work with virtualization platforms (VMware, Hyper-V), various backup and security solutions, and collaborate with service managers and engineers to drive excellent customer service.

Qualifications

• 5+ years of IT experience in managing Windows networks and servers.
• Experience with AD, Exchange, and Office 365 administration.
• Hands-on with virtualization (VMware/Hyper-V) and hardware (HP, Dell).
• Familiar with firewalls, switches, and wireless APs (Cisco Meraki, Fortinet).
• Experience with cloud backups and cloud services (O365, GoDaddy, G-Suite).

Responsabilités

• Provide day-to-day support of client networks, servers, storage, and infrastructure.
• Maintain client IT infrastructure remotely and on-site as needed.
• Architect and implement IT projects: high-availability, virtualization, cloud services.
• Escalation path for issues beyond level-1 support.
• Collaborate with managers and engineers to meet SLAs and deliver value.

Connaissances

Windows-based networks & servers

Active Directory

Exchange / Office 365 administration

Windows security

Virtualization (VMware, Hyper-V)

Networking hardware (firewalls, WAPs)

Cloud backups & DR (Axcient, Barracuda

Cloud email systems (O365, G Suite)

EDR/XDR solutions (SentinelOne, TrendM

Ticketing/RMM tools (ConnectWise, N-Ab

Formation

AS/BS in information systems or related field

Outils

VMware

Hyper-V

N-Able

ConnectWise

Barracuda

Intermedia

RingCentral / 8x8

Axcient / Datto / Barracuda

Description du poste

ContinuServe seeks a Senior Systems Engineer to oversee day-to-day client infrastructure both on-site and remotely. You will support a diverse set of environments, ensuring high availability and robust security across Windows networks, AD, Exchange, and cloud services in a fast-paced MSP setting.

You will work with virtualization platforms (VMware, Hyper-V), various backup and security solutions, and collaborate with service managers and engineers to drive excellent customer service.