Senior Cloud Systems Engineer - Production Support (Remote)

Syms Strategic Group, LLC; Charlotte (NC); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a talented Senior Systems Engineer (Production Support) for a 100% US-based remote position supporting Veterans Affairs (VA). The role requires 8+ years in systems engineering for production environments, with strong AWS/Azure, Linux/Windows, scripting, and IaC skills.

Candidates must be US citizens and eligible for Public Trust clearance (MBI). This full-time position emphasizes high-level operational support, cloud system reliability, documentation, and

Qualifications

• 8+ years of experience in systems engineering or related field, production environments
• 3+ years of experience with SQL querying and monitoring
• US citizenship and ability to obtain government security clearance
• Experience with AWS and/or Azure cloud platforms and IaC
• Experience with Linux/Unix and Windows administration
• Knowledge of CI/CD pipelines and version control systems

Responsibilities

• Provide day-to-day production support for complex application cloud systems
• Develop solutions to routine technical problems of limited scope
• Document problems and resolutions thoroughly
• Engage with customers and cross-functional teams to ensure system reliability
• Maintain and install computing infrastructure and assets
• Implement continuous improvement methodologies for IT systems and procedures

Skills

AWS/Azure Cloud

Linux/Unix

Windows

Scripting (Python/Bash/PowerShell)

Automation tools (Ansible/Puppet/Chef)

IaC (CloudFormation)

Monitoring tools (CloudWatch)

CI/CD basics

Networking basics & VPN

Security best practices

Education

Bachelor’s degree in Computer Science/IT/Systems Engineering or related field

Tools

CloudFormation

Git

GitHub Actions

AWS CodeBuild/CodeDeploy

Job description

Syms Strategic Group, LLC is seeking a talented Senior Systems Engineer (Production Support) for a 100% US-based remote position supporting Veterans Affairs (VA). The role requires 8+ years in systems engineering for production environments, with strong AWS/Azure, Linux/Windows, scripting, and IaC skills.

Candidates must be US citizens and eligible for Public Trust clearance (MBI). This full-time position emphasizes high-level operational support, cloud system reliability, documentation, and