Senior Cloud Systems Engineer – Remote, Production‑Ready

Syms Strategic Group, LLC; Charlotte (NC); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a seasoned Systems Engineer to provide day-to-day operational support for our cloud systems in a remote, US-based role supporting Veterans Affairs.

The ideal candidate has 8+ years in production environments, strong Linux/Windows administration, and hands-on automation with AWS/Azure, IaC, and CI/CD. You will troubleshoot incidents, document findings, and collaborate with cross-functional teams to maintain system reliability.

Qualifications

• 8+ years of systems engineering in production environments.
• Experience with AWS and/or Azure cloud platforms.
• Strong Linux/Unix and Windows administration skills.
• Proficient scripting with Python, Bash, or PowerShell.
• Experience with Ansible, Puppet, or similar config tools.
• Familiarity with IaC and CloudFormation.
• Experience with CI/CD pipelines and GitHub Actions.
• Knowledge of network concepts and security best practices.
• DB knowledge including AWS RDS SQL Server or Oracle.
• Excellent communication and cross-functional collaboration.

Responsibilities

• Provide high-level operational support for complex cloud systems.
• Develop solutions to routine technical problems.
• Document issues in logging and discrepancy tools.
• Interact with customers on day-to-day operations.
• Respond to hardware and software user calls and escalate when needed.
• Maintain inventory of system assets and perform maintenance.
• Ensure VA security standards compliance.
• Assist with on-call production support as required.
• Participate in continuous improvement initiatives.

Skills

AWS Cloud

Azure Cloud

Linux/Unix

Windows

Python

Bash

PowerShell

Ansible

Puppet

CloudFormation

Git

GitHub Actions

CI/CD

SQL

Monitoring

Networking

Security

IaC

SRE

Education

Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or related field

Tools

Git

Job description

Syms Strategic Group, LLC is seeking a seasoned Systems Engineer to provide day-to-day operational support for our cloud systems in a remote, US-based role supporting Veterans Affairs.

The ideal candidate has 8+ years in production environments, strong Linux/Windows administration, and hands-on automation with AWS/Azure, IaC, and CI/CD. You will troubleshoot incidents, document findings, and collaborate with cross-functional teams to maintain system reliability.