Senior System Administrator (MSP)

Bowman Williams; New York (NY); Hybrid; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with company match

Profit Sharing

Partial WFH Schedule

Job summary

A well-established Managed Service Provider in New York is seeking a Senior System Administrator to enhance their IT infrastructure and manage cloud services. The ideal candidate will have extensive experience in a multi-client environment, strong project management skills, and a proactive approach to security. This full-time position offers a competitive salary and a partial WFH schedule, alongside comprehensive health benefits.

Qualifications

• Proven success in a Managed Service Provider or multi-client IT environment.
• Strong expertise in infrastructure design, Microsoft cloud services, and security best practices.
• Experience managing complex IT projects from planning to execution.

Responsibilities

• Plan, design, and implement scalable IT infrastructure to support business growth.
• Manage Microsoft cloud services including Azure, Entra AD, Office 365, Exchange Online, Intune.
• Implement and manage security solutions to protect data confidentiality and integrity.

Skills

Infrastructure design

Microsoft cloud services

Security best practices

Project management

Troubleshooting skills

Tools

Microsoft Azure

Intune

Office 365

Exchange Online

Avaya

Zoom

Job description

Overview

We are a well-established Managed Service Provider delivering advanced IT infrastructure, cybersecurity, and cloud solutions to a demanding, high-performance client base. Our team works in a fast-paced, multi-environment setting that blends strategic projects with responsive, high-touch support. As our client portfolio and internal demands grow, we are seeking a Senior System Administrator who thrives in complex, hands-on roles and enjoys tackling challenges across varied technologies and business needs.

Base pay range

$115,000.00/yr - $125,000.00/yr

Additional compensation types

Annual Bonus

Responsibilities

• Plan, design, and implement scalable IT infrastructure to support business growth
• Manage Microsoft cloud services including Azure, Entra AD, Office 365, Exchange Online, Intune, and Purview
• Maintain server and equipment uptime, performance, and integrity across all offices
• Lead IT projects such as office relocations and integrations
• Implement and manage security solutions to protect data confidentiality, integrity, and availability
• Oversee vulnerability and penetration testing while ensuring systems and endpoints remain compliant
• Monitor server and firewall logs and enforce least-privilege access controls
• Train users on cybersecurity awareness and prevention
• Develop and test disaster recovery plans, ensuring backups and documentation are up to date
• Troubleshoot telecom and internet issues, including support for Avaya and Zoom systems
• Manage procurement of hardware, software, and services while tracking warranties and agreements
• Provide Tier 2 and Tier 3 support for desktops, applications, mobile devices, and remote users
• Utilize Intune for mobile device management and assist with onboarding and training

Qualifications

• Proven success in a Managed Service Provider or multi-client IT environment
• Strong expertise in infrastructure design, Microsoft cloud services, and security best practices
• Experience managing complex IT projects from planning to execution
• Broad troubleshooting skills across hardware, software, networking, and telecom
• Strong communication skills to work effectively with both technical and business audiences

Compensation and Benefits

• Partial WFH Schedule
• Health, Dental, Vision, Life, and Disability Insurance
• 401(k) with company match
• Profit Sharing

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting