System Administrator (Tier 2.5 w/MSP)

Bowman Williams; New York (NY); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Quarterly profit sharing

401(k) plan with company match

Employer-paid health, vision, and dental insurance

Certification reimbursement

Generous PTO and paid holidays

Job summary

A leading Cloud Services Provider in New York is seeking a System Administrator with strong Tier 2–2.5 experience to join their hybrid team. The ideal candidate will have experience with Windows Server, Azure, and Microsoft 365. Responsibilities include leading deployment projects, providing Tier 2+ support, and collaborating with clients. Offering a competitive salary and benefits including profit sharing and generous PTO.

Qualifications

• Minimum of 2 years working for a Managed Services Provider.
• Strong experience with Active Directory and Exchange.
• Desire to grow into larger project work.

Responsibilities

• Assist with deployment projects involving Windows Server and Azure.
• Provide Tier 2+ support for cloud and network issues.
• Troubleshoot escalated technical issues across cloud platforms.

Skills

Strong Tier 2–2.5 experience

Experience with Windows Server

Experience with Microsoft 365

Strong troubleshooting skills

Experience with Azure

Documentation skills

Tools

VMware

Hyper-V

Backup tools

RMM/PSA platforms

Job description

Overview

We are a client-focused Cloud and Managed Services Provider in New York near Penn Station hiring a System Administrator with strong Tier 2–2.5 experience to support and lead a mix of project and escalation work across cloud, server, and virtualization technologies. If you’ve worked in an MSP environment and want to deepen your skills in infrastructure and Microsoft cloud solutions, this is a strong opportunity.

Location and Schedule

This role is hybrid based in New York near Penn Station with two work-from-home days per week.

Compensation

Base pay range: $70,000.00/yr - $85,000.00/yr

Benefits and Perks

• Quarterly profit sharing
• 401(k) plan with company match
• Employer-paid health, vision, and dental insurance
• Certification reimbursement
• 1 day of work-from-home flexibility
• Generous PTO and paid holidays
• Clear pathways for career advancement
• Work with modern tools and tech in a supportive, engineering-led environment

Key Responsibilities

• Assist with and lead deployment projects involving Windows Server, Microsoft 365, and Azure
• Provide Tier 2+ support for cloud, virtualization, and network issues
• Troubleshoot escalated technical issues across servers, desktops, and cloud platforms
• Support configuration and maintenance of VMware or Hyper-V environments
• Assist with firewall setups and network security improvements
• Collaborate with clients to understand needs and help deliver effective solutions

Qualifications and Experience

• Minimum of 2 years working for a Managed Services Provider
• Strong experience with Windows Server, Active Directory, and Microsoft 365 (Exchange, Intune, SharePoint)
• Strong experience with Azure and virtualization platforms like VMware or Hyper-V
• Familiarity with firewalls, backup tools, and RMM/PSA platforms
• Strong troubleshooting and documentation skills
• Desire to grow into larger project work and eventually take on more client-facing ownership

Job Function and Industries

• Job function: Information Technology
• Industries: IT Services and IT Consulting and Information Services

Employment Type

Full-time

Seniority Level

Mid-Senior level