Senior System Administrator

Bowman Williams; New York (NY); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k) with match

Paid Time Off + Holidays

Medical insurance

Vision insurance

Disability insurance

Paid paternity leave

Paid maternity leave

Job summary

Join a leading NYC-based MSP as a Tier 2 System Administrator, where you'll engage in exciting project deployments and client management. This role offers growth opportunities, mentorship, and a supportive team culture, making it ideal for someone looking to advance in IT.

Qualifications

• 2-5 years experience at an MSP.
• Strong troubleshooting skills and end-to-end ticket ownership.
• Excellent communication with both clients and documentation.

Responsibilities

• Project deployments including server installations and migrations.
• Client management across various SMB clients.
• Systems administration for on-prem and cloud systems.

Skills

Troubleshooting

Client Management

Communication

Tools

SonicWall

Meraki

Ubiquiti

Hyper-V

VMware

ConnectWise

Datto

Kaseya

Job description

1 day ago Be among the first 25 applicants

This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $85,000.00/yr

Additional compensation types

Annual Bonus and Sign-on bonus

Tier 2 System Administrator – Hybrid | NYC-Based MSP

Location: New York City | Schedule: Hybrid (2–3 days onsite)

Do you thrive in fast-paced environments, love solving technical challenges, and want to level up your skills with real project exposure? Join one of NYC’s most respected and fast-growing MSPs as a Tier 2 System Administrator. You'll step into a role where your technical skill is valued, your career growth is supported, and your day-to-day work actually stays exciting.

This is not your average helpdesk job. We're looking for someone who’s already moved beyond break/fix — someone who’s touched servers, configured firewalls, handled rollouts and migrations, and is hungry for more.

What You’ll Be Doing:

• Project Deployments: Get hands-on with server installations, migrations, firewall configurations, VLANs, and Office 365/Intune rollouts
• Client Management: Support a wide variety of SMB clients across industries—expect to be challenged, exposed to new tools, and constantly learning
• Systems Administration: Manage on-prem and cloud systems (Windows Server, Azure AD, M365), troubleshoot advanced issues, maintain backup systems, monitor networks, and handle escalations from Tier 1
• Security & Infrastructure: Work with SonicWall, Meraki, Ubiquiti, and WatchGuard firewalls, set up VPNs, handle endpoint protection, patching, and systems hardening

The Tech Stack:

• Hyper-V and VMware (virtual server admin and migration work)
• SonicWall, Meraki, Ubiquiti, VLANs, VPNs, firewall configurations
• RMM/PSA tools (ConnectWise, Datto, Kaseya, or similar)

Why You’ll Love It Here:

• Project Exposure: Work on real deployments, not just ticket triage
• Growth-Driven Culture: You'll have a clear track to becoming a Tier 3, Lead, or even vCIO — we promote from within
• Mentorship & Training: Learn directly from senior engineers who are invested in your growth
• High-Trust Hybrid Flexibility: Office time that makes sense (client sites, team syncs) + remote flexibility when you’re in the zone
• Variety + Impact: You’ll never be bored. Our clients span industries, and you’ll have real ownership of your work

Ideal Candidate:

• 2–5 years experience at an MSP
• Strong troubleshooting chops — end-to-end ticket ownership and escalation resolution
• Excellent communication: you're comfortable talking with C-level execs and writing clear documentation
• NYC-based or nearby (must be able to commute onsite 2–3 days a week)
• Competitive Salary based on experience
• 401(k) with match
• Paid Time Off + Holidays
• Tight-knit, supportive team culture

If you’re ready to get out of the ticket mill and into a role that challenges you, grows your skillset, and sets you up for a future in senior engineering or leadership — apply now.

• Take the next step in your IT career with a team that’s built to support it.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Information Services and IT Services and IT Consulting

Referrals increase your chances of interviewing at Bowman Williams by 2x

Inferred from the description for this job

Medical insurance

401(k)

Vision insurance

Disability insurance

Paid paternity leave

Paid maternity leave

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