IT System Administrator – “Jack of All Trades” (MSP)

Bowman Williams; Baltimore (MD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health, vision, and dental insurance

Flexible work-from-home options

401(k) with company match up to 4%

Travel reimbursements and PTO

Collaborative work environment

Job summary

Bowman Williams is seeking a skilled IT System Administrator with MSP experience to join a trusted IT services company in Baltimore. This role involves providing proactive and reactive support across diverse platforms, including Windows and macOS, and managing a variety of systems and networks. Candidates must have hands-on expertise, preferably with Office 365 and virtualization technologies, as well as strong problem-solving skills and a customer-focused mindset.

Qualifications

• Strong background in system and network support for SMB environments.
• Hands-on expertise with Windows and macOS platforms.
• Excellent problem-solving skills and a customer-focused mindset.

Responsibilities

• Provide advanced support for Windows and macOS environments.
• Handle Tier 2+ escalated tickets, resolving complex technical issues.
• Administer and support Office 365, including migrations.
• Work with virtualization technologies like VMware ESXi and Hyper-V.
• Support Microsoft Azure environments and firewall administration.
• Utilize Kaseya for ticketing and monitoring.
• Write and troubleshoot PowerShell scripts for automation tasks.

Skills

MSP experience

Windows support

macOS support

Office 365 administration

Azure

Virtualization (VMware, Hyper-V)

PowerShell scripting

Kaseya proficiency

Problem-solving

Customer-focused mindset

Job description

IT System Administrator – “Jack of All Trades” (MSP)

IT System Administrator – “Jack of All Trades” (MSP)

This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $90,000.00/yr

IT System Administrator – “Jack of All Trades” (MSP)

Are you a skilled System Administrator with experience working in a Managed Service Provider (MSP) environment? Join a trusted IT services company that has been supporting SMB clients in the Maryland area for over 30 years. Known for its people-first mentality, this company invests in its employees and provides opportunities to stay ahead with the latest technologies.

About the Role

As an IT System Administrator, you’ll be the go-to expert providing proactive and reactive support for a diverse set of clients. This role offers the chance to work across multiple platforms, including both Windows and macOS environments, while managing systems, networks, and cloud solutions.

What You’ll Do

• Provide advanced support for Windows and macOS environments.
• Handle Tier 2+ escalated tickets, resolving complex technical issues.
• Administer and support Office 365, including migrations.
• Work with virtualization technologies like VMware ESXi and Hyper-V, including P2V migrations.
• Support Microsoft Azure environments and firewall administration.
• Utilize Kaseya for ticketing and monitoring.
• Write and troubleshoot PowerShell scripts for automation and management tasks.

What We’re Looking For

• MSP experience is required.
• Strong background in system and network support for SMB environments.
• Hands-on expertise with Windows and macOS platforms.
• Experience with Office 365, Azure, and virtualization technologies.
• Knowledge of firewall configurations and support.
• Proficiency in scripting (PowerShell preferred).
• MUST have experience with Kaseya
• Excellent problem-solving skills and a customer-focused mindset.

What We Offer

• Comprehensive health, vision, and dental insurance.
• Flexible work-from-home options.
• 401(k) with company match up to 4%.
• Travel reimbursements and PTO.
• A collaborative work environment that values professional growth and innovation.

Why Join Us?

This is your chance to work for a respected IT services provider with a long-standing reputation for excellence. You’ll gain hands-on experience with a variety of technologies, support exciting clients, and grow your career in a supportive and innovative environment.

Apply now to join our team as an IT System Administrator!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Bowman Williams by 2x

Inferred from the description for this job

Medical insurance

401(k)

Vision insurance

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