IT Systems Administrator

Konrad; New York (NY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Socials, Outings & Retreats

Retirement Planning

Parental Leave Program

Culture of Learning & Development

Flexible Working Hours

Work from Home Flexibility

Service Recognition Programs

Job summary

A leading digital consultancy in New York is seeking an IT Systems Administrator responsible for managing support tickets and hardware deployment. The ideal candidate has 1-2 years of IT experience, especially with Google Workspace and networking. Join a culture focused on innovation and professional growth with flexible working options.

Qualifications

• 1-2 years of experience in IT Systems Administration.
• Clear communication skills with team members.
• Ability to manage IT tickets in a timely manner.

Responsibilities

• Maintain hardware inventory and manage device repairs.
• Assist in hardware deployment for new hires.
• Research new technology and tools.

Skills

Google Workspace admin experience

WiFi and Networking experience

Ubiquiti/Meraki hardware and software experience

Experience with VMWare

Experience with JIRA

Experience with Confluence

Education

IT System Administrator technical degree/background

Tools

MacOS

iOS

Android

Job description

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Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

IT Systems Administrator

As an IT Systems Administrator you'll be responsible for managing level 1 support tickets as well as facilitating new hire hardware deployment. Working within the operations team, your duties will require you to assist in maintaining team and office productivity. This role is ideal for IT Systems Administrators that have 1-2 years of experience.

Responsibilities

• Maintain hardware inventory and manage device repairs
• Manage IT tickets in a timely manner to meet SLAs
• Research new technology and tools and share those findings with the team
• Communicate clearly and effectively with all members of our team

Successful candidates will have

• Google Workspace admin experience required.
• Ubiquiti/Meraki hardware and software experience is an asset
• WiFi and Networking experience is required
• IT System Administrator technical degree/background is an asset
• Experience with tools such as JIRA, Confluence
• Experience with the following platforms: MacOS, iOS, Android.
• Experience with VMWare specifically Workspace One UEM, Kandji and FreshService inventory management.
• Experience with SoC2/IT Audit processes

Perks and Benefits

• Socials, Outings & Retreats
• Retirement Planning
• Parental Leave Program
• Culture of Learning & Development
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs

Bonus Points: Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $50,000 to $65,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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