Senior Surgery Scheduler: Coordinated Care & Timelines

Mercy; Washington (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

Mercy Hospital Washington in Washington, Missouri is seeking a highly organized Senior Surgery Scheduler to coordinate surgical and diagnostic procedures, manage scheduling with hospitals and centers, and ensure preoperative preparation and patient communication. The role requires collaboration with physicians, facilities, and insurers to keep procedures on schedule and patients informed.

The successful candidate will have healthcare scheduling experience, strong communication skills, and a

Qualifications

• High School diploma or equivalent required.
• 1+ year in medical office or scheduling preferred.
• Experience with EPIC EMR is advantageous.

Responsibilities

• Schedule surgical and major diagnostic procedures per physician orders.
• Coordinate with hospitals, centers, and anesthesia providers on dates/times.
• Maintain scheduling within established timeframes and update as needed.
• Cancel or reschedule procedures per requests.
• Verify insurance requirements and pre-authorizations.
• Provide pre-procedure instructions to patients and families.
• Maintain accurate documentation in EPIC EMR and related records.

Skills

Medical terminology knowledge

Excellent telephone etiquette

Customer service and patient comms

Strong organizational and multitasking

Education

High School Diploma or equivalent

Tools

EPIC EMR

Job description

Mercy Hospital Washington in Washington, Missouri is seeking a highly organized Senior Surgery Scheduler to coordinate surgical and diagnostic procedures, manage scheduling with hospitals and centers, and ensure preoperative preparation and patient communication. The role requires collaboration with physicians, facilities, and insurers to keep procedures on schedule and patients informed.

The successful candidate will have healthcare scheduling experience, strong communication skills, and a