Multi‑Facility Surgery & Procedures Scheduler

MercyOne Medical Group; Mason City (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

MercyOne Health System is seeking a Scheduler to coordinate inpatient and outpatient procedures, tests, and surgeries across multiple facilities. The role focuses on efficient provider scheduling, clear patient communication, and adherence to departmental requirements.

Responsibilities include coordinating with physicians and hospitals, managing scheduling systems, and handling preauthorization as needed. Strong organizational and communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of experience in a medical or healthcare scheduling setting.
• Experience coordinating procedures across multiple facilities is preferred.

Responsibilities

• Schedules and reschedules patient procedures, tests, surgeries, and exams across facilities.
• Coordinates schedules with physicians, hospitals, and departments; ensures equipment and meds are ready.
• Communicates appointment details to patients with prep instructions and locations.
• Maintains strong relationships with patients, providers, and teams for a positive experience.
• Adapts to schedule changes and updates scheduling systems promptly.
• Triages calls and supports preauthorization processes as needed.

Skills

Scheduling software experience

Communication skills

Education

High school diploma or equivalent

Job description

MercyOne Health System is seeking a Scheduler to coordinate inpatient and outpatient procedures, tests, and surgeries across multiple facilities. The role focuses on efficient provider scheduling, clear patient communication, and adherence to departmental requirements.

Responsibilities include coordinating with physicians and hospitals, managing scheduling systems, and handling preauthorization as needed. Strong organizational and communication skills are essential.