Senior Strategy & Operations Partner (Remote)

Relativity

Charleston (SC)

Hybrid

USD 100,000 - 150,000

Full time

14 days+

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Job summary

Relativity's Success Operations team drives strategy, planning, and business operations for the post-sale Customer Success organization, Relativity Success. The Senior Strategy & Business Operations Associate will partner with Relativity Success, turning intelligence and department data into a single, decision-ready operating picture for leadership to prioritize work, capacity, AI and technology efforts.

You will be a strategic thought partner and hands-on operator, building trusted

Qualifications

3-5 years of experience in strategy, business operations, management consulting, or customer success operations.
Strong relationship-building and analytical skills with ability to influence senior leaders.
Experience turning quantitative and qualitative data into actionable recommendations.
Proven ability to manage heavy workload with disciplined prioritization.
Excellent written and verbal communication; comfortable with executive audiences.

Responsibilities

Serve as a strategic thought partner to Success leadership, supporting planning, alignment, and execution of operating rhythm.
Collaborate with Relativity Success teams to translate on-the-ground insights into prioritization and reporting.
Assist prioritization for cross-team work by identifying dependencies and risks.
Monitor in-flight work to ensure prioritization reflects the complete picture.
Surface cross-team dependencies, risks, and AI maturity signals with proposed actions.
Contribute to executive reporting and annual planning with current intelligence.