Senior Strategic Client Success Executive — Remote

Quantum Health, Inc.

Dublin (OH)

Hybrid

USD 120,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Health benefits

401(k) with employer match

Tuition reimbursement

Paid time off & holidays

Career development

Job summary

Quantum Health, a private healthcare navigation company based in Central Ohio, seeks a Sr Client Success Executive for jumbo/national accounts. This role drives retention, revenue expansion, and long-term client value with executive relationships and enterprise-wide strategy.

You will lead cross-functional orchestration, collaborate with Sales and Growth teams, and translate client objectives into measurable success plans while maintaining high accountability and client trust across a national

Qualifications

Bachelor's degree required; Master's preferred.
2+ years managing jumbo or national accounts (large, multi-location, high-revenue).
10–12+ years in strategic account management, consulting, health insurance, or enterprise leadership.
Proven ability to influence executive stakeholders in high-stakes environments.
Strong ROI articulation and value realization metrics; proficient reporting.

Responsibilities

Serve as executive relationship owner for jumbo accounts with multi-year strategies and defined KPIs.
Maintain C-suite relationships and position Quantum Health as a trusted strategic advisor.
Translate client priorities into actionable account plans with measurable ROI and risk mitigation.
Lead strategic planning sessions, business reviews, and executive presentations to demonstrate value realization.