Senior Strategic Account Partner

Vention; San Francisco (CA); In loco; USD 85.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision insurance

401(k) with company match

Leadership coaching and development

PTO + holidays

Wellness perks

Pet-friendly office

Descrizione del lavoro

Vention is hiring a Senior Client Partner in San Francisco to join our new Account Management function. You will manage a $15M+ portfolio, collaborate with product leaders, and design expansion strategies that drive retention and growth for VC-backed and product-led accounts on the West Coast.

You’ll work across internal teams, leverage AI tools and data insights, and represent Vention at industry events. This role pairs strategic influence with hands-on leadership, offering a compelling base

Competenze

• 5–8+ years in account management, client success, or consulting.
• Proven experience owning a portfolio of $15M+ across 15–30 accounts.
• Strong record of retention, expansion, and strategic growth.
• Experience with fast-paced software development or IT services.
• Excellent stakeholder management with CTOs and product leaders.
• Outcome-driven mindset focused on results; not just relationship maintenance.
• Comfort using AI tools, CRM data, and automation to increase impact.

Mansioni

• Own a portfolio of VC-backed and product-led accounts across the West Coast.
• Develop tailored expansion strategies rooted in data, insights, and trust.
• Identify new opportunities to cross-sell and upsell across technical services.
• Build deep relationships with decision-makers and technical leaders.
• Partner with internal teams to ensure successful execution.
• Monitor account performance, satisfaction, and health; mitigate risks.
• Contribute to client engagement approach and AI adoption.
• Represent Vention at industry events and executive forums.

Conoscenze

Portfolio management

Stakeholder mgmt

Retention & expansion

Tech/IT services experience

CTO engagement

AI tools usage

Cross-functional collaboration

Strumenti

CRM software

Automation tools

Data analytics platforms

Descrizione del lavoro

Vention is hiring a Senior Client Partner in San Francisco to join our new Account Management function. You will manage a $15M+ portfolio, collaborate with product leaders, and design expansion strategies that drive retention and growth for VC-backed and product-led accounts on the West Coast.

You’ll work across internal teams, leverage AI tools and data insights, and represent Vention at industry events. This role pairs strategic influence with hands-on leadership, offering a compelling base