Strategic Client Partner — Growth & Delivery Leader

Vention; New York (NY); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Hybrid work in New York office

Employer-covered medical insurance (de

401(k) with company match

Leadership coaching budget

PTO + winter break + volunteer days

Benefits discounts package

Pet-friendly office and team events

Job summary

Vention, a New York‑headquartered software engineering company, is hiring a Client Partner to lead and expand a $10M portfolio across 10–15 high‑growth accounts on the East Coast. You will own account plans, run QBRs, engage founders and CTOs, and coordinate with Sales, Delivery, and Marketing to align services with client goals.

This hands‑on leadership role requires 5+ years in account or delivery management, deep SDLC knowledge, and a track record of growing portfolios through upsell.

Qualifications

• 5+ years in account or delivery management within software/IT.
• Experience managing large portfolios and 10–15 concurrent client relationships.
• Proven ability to upsell and expand portfolios.
• Strong risk management and outcome-based planning.
• Deep understanding of the full SDLC and engineering delivery models.
• Comfort in fast-paced, high-growth environments.

Responsibilities

• Manage a $10M portfolio of high-growth accounts across 10–15 partners.
• Deepen client relationships through strategic engagement and regular reviews.
• Build and execute tailored account plans to drive expansion and client outcomes.
• Identify upsell and cross-sell opportunities aligned to each client’s roadmap.
• Collaborate with Sales, Delivery, and Marketing to align services with client goals.
• Monitor performance, satisfaction, and risk; act early to protect health.
• Deliver structured reviews (QBRs) and executive reporting.
• Advise clients on scaling product teams and delivery models.
• Leverage internal tools and AI insights to prioritize work.

Skills

Account management

Delivery management

IT consulting

Technical recruitment

Executive communication

Job description

Vention, a New York‑headquartered software engineering company, is hiring a Client Partner to lead and expand a $10M portfolio across 10–15 high‑growth accounts on the East Coast. You will own account plans, run QBRs, engage founders and CTOs, and coordinate with Sales, Delivery, and Marketing to align services with client goals.

This hands‑on leadership role requires 5+ years in account or delivery management, deep SDLC knowledge, and a track record of growing portfolios through upsell.