Senior Strategic Account Executive — Growth & Retention

Lumin Digital, Inc.; United States; Vor Ort; USD 145.000 - 165.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

401(k) with company match

Flexible PTO plus 12 paid holidays

Paid sick leave and parental leave

Tuition reimbursement

Cell-phone stipend

Zusammenfassung

Lumin Digital, Inc. is seeking a Senior Account Executive to manage client relationships, ensuring satisfaction and growth. The ideal candidate will have extensive experience in account management, strong communication skills, and the ability to collaborate effectively with various teams.

This role involves organizing strategic meetings, maintaining CRM pipelines, and driving upselling initiatives. The salary range for this position is $145,000 - $165,000 a year, along with comprehensive benefits including medical, dental, and vision insurance.

Qualifikationen

• 5 years of experience in account management, client success, or strategic relationship management required.
• Experience leading cross-functional initiatives and collaborating with internal teams.
• Experience managing executive-level client relationships and driving client growth.

Aufgaben

• Organize and facilitate strategic client meetings.
• Track and communicate operational metrics.
• Maintain an accurate pipeline in CRM.
• Address and resolve client requests or escalations.
• Partner closely with clients to understand their goals.
• Manage client onboarding and retention efforts.
• Drive client growth through upselling strategies.
• Create structured strategies for client relationships.
• Collaborate with internal teams to enhance offerings.
• Build trusted advisor relationships with clients.
• Monitor, evaluate, and report client relationship progress.

Kenntnisse

Client relationship management

Communication

Collaboration

Analytical skills

Problem-solving

Ausbildung

Bachelor’s degree in Business, Marketing or related field

Jobbeschreibung

Lumin Digital, Inc. is seeking a Senior Account Executive to manage client relationships, ensuring satisfaction and growth. The ideal candidate will have extensive experience in account management, strong communication skills, and the ability to collaborate effectively with various teams.

This role involves organizing strategic meetings, maintaining CRM pipelines, and driving upselling initiatives. The salary range for this position is $145,000 - $165,000 a year, along with comprehensive benefits including medical, dental, and vision insurance.