Senior Store Supervisor – Lead Elevate Customer Experience

FashionUnited; Natick (MA); On-site; USD 45,000 - 55,000; Full time

Job summary

Vans in Natick, MA is seeking a dedicated Supervisor to support the store leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards, collaborating with the Store Manager and Assistant Store Manager to maximize profitability and foster an inclusive team culture.

This fast-paced environment rewards mentoring, attitude, and a passion for delivering exceptional

Qualifications

• Experience in a fast-paced retail environment.
• Ability to coach and develop associates to deliver excellent customer service.
• Strong communication and leadership skills.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations.

Job description

Vans in Natick, MA is seeking a dedicated Supervisor to support the store leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards, collaborating with the Store Manager and Assistant Store Manager to maximize profitability and foster an inclusive team culture.

This fast-paced environment rewards mentoring, attitude, and a passion for delivering exceptional