Store Supervisor: Lead Team, Elevate Customer Experience

Vans; United States; On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Annual incentive plan

Sales incentives

Employee benefits

Job summary

Vans is seeking a customer‑focused Supervisor to support the store leadership team and drive an exceptional shopping experience. You will coach associates, ensure merchandising standards, manage daily operations, and help maximize profitability while upholding brand guidelines.

You will foster an inclusive team culture, mentor staff, and contribute to community engagement through events and store initiatives. A background in retail leadership and strong communication skills are essential.

Qualifications

• 1+ years of retail or store leadership experience.
• High School Diploma or equivalent preferred.

Responsibilities

• Deliver a high level of personalized customer engagement.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to deliver high levels of customer engagement.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Store leadership

Customer engagement

Coaching & mentoring

Communication skills

Retail software

Physical stamina

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheets

Retail POS systems

Job description

Vans is seeking a customer‑focused Supervisor to support the store leadership team and drive an exceptional shopping experience. You will coach associates, ensure merchandising standards, manage daily operations, and help maximize profitability while upholding brand guidelines.

You will foster an inclusive team culture, mentor staff, and contribute to community engagement through events and store initiatives. A background in retail leadership and strong communication skills are essential.